Returns & Exchanges


You may return unopened and unused products for a full refund within 30 days of receipt. Note, however, that you will be responsible for return shipping costs unless we made a mistake in processing your order. In lieu of a full refund, you may wish to apply your original purchase value as a credit on a future order. This credit is YOURS and hence it never expires!

In order to initiate a return, you can either sign into your online account or send an email to returns@flexiblepouches.com. We process and execute the refund immediately after receiving and verifying your order. It may take 7-10 business days for the credit to show up on your bank statements. You should receive email notification once your return has been received and processed.